Policies
DepositsFor appointments that are 3 hours or more, I require an $90 non-refundable deposit at the time of booking in order to hold your spot.
failure to pay deposit at time of booking will result in cancellation of your appointment.
PricingAll vivid, corrective, and specialty hair colors are priced by session, at a flat rate. Sessions pricing is non negotiable but I am more than happy to offer solutions that work within your budget,
Sick PolicyIf you are feeling sick or unwell leading up to or on the day of your appointment, please contact me as soon as possible.
I will make every effort possible to accommodate and get you in when you are feeling better. Please do not come in with a fever or cold symptoms.
Cancellations & ReschedulingLife happens and I know that things don’t always go as planned. With that being said, please bear in mind that a last minute cancellation is time & services lost on my end. Appointments cancelled within 48 hours of their start time will incur a 30% fee.
In the (rare) event I need to reschedule your service, I will contact you as soon as possible. You will never lose a deposit for changes on my end.
AdjustmentsIf you feel I have missed the mark or your hair did not come out as expected, please reach out within 7 days so that I can make it right for you. I am happy to make adjustments.
Please note that once we agree on a goal and the service is performed, any further changes requested are considered a new service and will be charged accordingly.
AccommodationsAccessibility is a core value of mine and I want every guest in my chair to feel comfortable.
Please let me know prior to booking if you require an accommodation and I will do my best to make adjustments whenever possible.
Guests who are traveling far or are otherwise unable to attend an in person consultation may contact me directly for a virtual option. Please review all pricing and policies prior to reaching out.